Intelligence Databases
IntelliCom's Intelligence Databases
Over the course of years of deep-drill market research and analysis, IntelliCom Analytics has compiled and rigorously maintains an extensive database of intelligence in all areas of our core technology and market competencies. IntelliCom leverages this intelligence in our advisory services engagements as well as through custom subscription services.
IntelliCom’s Market Intelligence Database coverage includes multiple areas of analysis:
- ◙ UC and Collaboration – License packaging and features – Perpetual, Subscription, Cloud (UCaaS)
- ◙ Contact Center and Omnichannel – Solutions and applications – Perpetual, Subscription, Cloud (CCaaS), Consumption
- ◙ Microservices and Containerization
- ◙ CPaaS and API programs
- ◙ IP/SIP Phones and Video Endpoints
- ◙ Collaboration Meeting Rooms
- ◙ Lifecycle Technical and Enhanced Support Services
- ◙ Managed Services
- ◙ Implementation and Professional Services
- ◙ Installed base and migration dynamics
- ◙ Product and solution architecture
- ◙ License features and packaging
- ◙ Services offers and pricing
- ◙ Configured solutions pricing
- ◙ Value-based price benchmarking
- ◙ Go-to-market models and programs for solutions and services
- ◙ Billing and payment policies and practices
- ◙ API and technology programs
- ◙ End of Life policies, contracting, billing and payment terms, and other commercial practices
